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ITIL Service Transition

$270.00

In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the service transition phase of the service lifecycle. You’ll focus on service transition purpose, principles, processes, activities, functions, technology, and implementation considerations. This course utilizes lecture, exercises, and scenario-based exam questions to increase your understanding of the core disciplines of ITIL best practices and position you to successfully complete the associated exam.

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Description

Key Benefits

The Foundation Level is the entry level qualification which has numerous benefits for organization as well as professionals. Some of the major benefits are:

  • Increase Visibility
  • Learn Global Best Practices
  • Add value to your cv
  • Stay updated with the market

The main process focus areas of this course include:

  • Transition planning and support
  • Service asset and configuration management
  • Change management
  • Change evaluation
  • Release and deployment management
  • Service validation and testing
  • Knowledge management

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